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Terms and Conditions

Our standard rates include 500 kilometres per day of travel for passenger vehicles and 100 kilometres per day of travel for commercial vehicles (unless specified), cumulatively (i.e. 7-day hire of a passenger vehicle would give you 3500 kms of included use). Extra kilometres are charged at 27.5 cents per km.

Our Price Guarantee does not apply during school holidays or public holidays.

Requirements

Driver's Licences:

All full current Australian and overseas or international licences are accepted. Drivers are to be a minimum age of 21 years old. Drivers between the age of 21 and 24 will incur a daily underage fee and restricted vehicle size.

Payment:

At time of rental please have your current drivers licence and credit card with you. We require the cost of the rental plus a pre-authorisation of $100 for passenger vehicles or $330 for commercial vehicles on your credit card as a security bond. The hirer's credit card must authorise for this amount. The security bond is held as a security through the rental period and returned in full if no further charges apply.

We accept Visa, Bankcard, Mastercard and Eftpos. Traveller's cheques for rental payment only. A 5% surcharge applies to all payments by AMEX & Diners.

Inclusions and Extra Options

All Prices Quoted are Inclusive Of:

	FREE Airport Transfers		FREE Road Maps
	FREE 24 hour Roadside Assistance		FREE kms - 500kms a day for passenger vehicles and 100kms a day for commercial vehicles
	Full comprehensive insurance with a standard liability		All compulsory fees and charges

Options to Reduce Your Liability - Passenger Vehicles

All passenger vehicles come with full comprehensive insurance with a standard liability of $2970 in our standard rates.

Premium Protection Package - over 25

A Premium Protection Package is available to renters over the age of 25 at an additional cost. If this package is selected it will reduce your Single and Multi Vehicle Accident damage and provide total peace of mind for as little as an additional $22.00 per day (1-6 days), $16.50 per day (7-29 days) or $13.20 (30+ days). By selecting the Premium Protection Package you will reduce your financial responsibility for accident damage to $550.00. The hirer is given the benefit of this coverage subject to the conditions of hire.

Collision Damage Liability - over 25

Collision Damage Liability is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $550 by paying as little as $8.80 per day (minimum 30 day rental). This Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.

Collision Damage Liability - under 25

A Collision Damage Liability (under 25) is an optional extra that can be taken out to reduce your financial responsibility for multi vehicle accidents only to $1100.00 (plus admin costs) by paying an additional $20.00 per day (1-6 Days), $18.15 per day (7-29 Days) OR $13.20 per day (30 Days Plus). This Collision Damage Waiver is optional. The hirer is given the benefit of this coverage subject to the conditions of hire.

Exclusions to Collision Damage Liability & Premium Protection Package

The above offers are not available to commercial vehicles.

Hirers are advised that all reversing damage, overhead, undercarriage, water, hail damage, abuse, negligence, however caused - is at the hirer's risk and is not covered by Collision Damage Liability or Premium Protection Package.

Please note that insurance is void if the rental car or vehicle is driven on unsealed roads.

Options to Reduce Your Liability - Commercial Vehicles

All commercial vehicles come with full comprehensive insurance with a standard liability of $3220 in our standard rates.

Collision Damage Liability Trucks

All vehicles are insured. By selecting this optional Liability Waiver renters over the age of 25 can reduce their financial responsibility to $720 in case of a multi vehicle accident. A 24 year old can also select the Collision Damage Liability to reduce their multi vehicle accidents to $1720 at an additional cost. A $20 per day age surcharge applies to all drivers under 25 years of age. The hirer is given the benefit of this coverage subject to the conditions of hire.

Collision Damage Liability Ute

All vehicles are insured. At an additional cost renters over the age of 25 can selecting this optional Collision Damage Liability Waiver and reduce their financial responsibility to $720 in case of a multi vehicle accident. 21-24 year olds can also reduce their liability for multi vehicle accidents down to $1720 at an additional cost. A $20 per day age surcharge applies to all drivers under 25 years of age wishing to hire a truck. The hirer is given the benefit of this coverage subject to the conditions of hire.

Exclusions to Collision Damage Liability for Commercial Vehicles

Please note that insurance is void if the rental car or vehicle is driven on unsealed roads.

The following are not covered by the waiver:

Single Vehicle Damage
Damage or loss caused to any part of the pantec or box section.
Damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items
Hail
Water Damage
Damage or loss to the vehicle or third party property caused by you failing to secure properly any load or equipment.
Damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle.

Administration Charges:

$220.00 admin fee applies in case of any accidents (this is already included in the liability)

$99.00 admin fee is charged in addition to any traffic infringements incurred by the hirer during the rental period

Additional Driver:

Additional drivers are protected if nominated for a one off fee per driver.

Child Restraints:

Booster seats, baby seats or capsules if available are $5 per day or a maximum of $30 per rental, each.

Rental Duration:

Rental day period is 24 hours, extra hours are 1/3 daily rate until daily rate is reached. Kilometre per day of travel allowance is extended at 1/3 of daily allocation per hour until daily allocation is reached.

Refunds:

There are no refunds for early returns. Any change of plans including requests to extend must be notified to our office

Fuel:

Your vehicle will be supplied with a full tank of fuel. We ask you to refill the tank on return; otherwise a penalty charge for refuelling will be made. This cost is $3.00 per litre with a minimum charge of $30.00.

Breakdown:

All vehicles are covered by RACV 24-hour roadside assistance.

Street Directory:

Available upon request. Fees may be applicable.

Cancellation Policy

Car-Rentals reserves the right to charge a minimum cancellation fee of $50 if 7 or more days notice is provided prior to the day of collection. It is at Car-Rentals discretion to charge up to 50% of the rental cost if less than 7 days notice is given..

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